No, you cannot acquire service after the close of business which is 6:00pm; Monday - Friday.
Can I get my service restored after being disconnected on the same day?
Yes, you can restore your utility service after disconnection on the same day up to 4:30 pm. After 4:30 pm there is an additional $25.00 after-hours fee added to the delinquent balance and re-connection fee.
Can I get my utilities on the same day I sign up for services?
Yes, you can get same day service up to 2:00 pm. After 2:00 pm there is an after-hours fee of $25.00. Services are guaranteed to be turned on before 7:00 pm.
Can I Pay for one utility service instead of all of them on my monthly bill?
No, the City of Griffin is a combined utility provider the entire utility bill must be paid to retain all services.
Can I pay my bill over the phone?
Yes, you can pay your bill over the phone by dialing 770-229-6403 (option 1).
Yes, at the customer's request and a $5.00 processing fee, Griffin Power will run a credit report and if the credit report meets certain criteria then the required deposit will be waived on residential accounts only. All commercial accounts require a deposit.
Does the City of Griffin do energy audits?
Yes, energy audits are free for all City of Griffin customers. To schedule an energy audit please contact the City of Griffin at 770-229-6406.
Does the City of Griffin have Budget billing?
No, the City of Griffin does not have Budget billing.
Does the City of Griffin offer a senior citizens discount or a military discount?
No, while the City of Griffin values our senior citizens and our military there is no discount for utility service.
Is there a deposit required for new service?
Yes, $250.00 is the required deposit for electric and water services. For Spalding County residents, a $100.00 deposit is required for water services only. Commercial deposits are calculated on an individual basis. Deposits must be paid at the time of acquiring services.
