Customer Service

The Customer Service Department serves the City of Griffin and Spalding County for their utility needs. City of Griffin utilities offers electric (including residential, commercial and industrial), water, sewerage, and garbage pick-up services.

Utility Contract

Paying Your Bill

Customers may come inside to pay their bill, or use the convenient drive-thru. And now available Online Bill Pay


You must have your bill with you if you use the drive-thru. There are 3 drop boxes located throughout the City for your convenience:

  • Kroger
    100 Spalding Village
    Griffin, Ga. 30223
  • Southern Family Markets (formerly Bruno's)
    816 South Hill Street
    Griffin, Ga. 30223
  • Solomon St. (across from Post Office)
    Griffin, Ga. 30223

Please complete the Appointment Request Form if you would like to make an appointment to meet with a Customer Service Representative to discuss your utility account. A Customer Service Representative will respond to this request within the next 2 business days.